Shipping Policy
Poetic Basket Design offers 1-5 day shipping after initial processing time as well as local pick-up and delivery. If you've chosen our shipping option, you can expect to receive tracking information on your order when we prepare your order for shipping, along with a notice of delivery when it arrives. If you've chosen the local pickup or delivery option, we will notify you via email about the status of your order. You can expect to receive notice of when and where you can pick up your order or delivery date and time.
Refund Policy
We do not accept returns, however, if for any reason you are not satisfied with your basket we will work with you to make it right! Our priority is your satisfaction. We are in the business of spreading joy and if your basket didn't do that we want to know! Please reach out:poeticbasketdesign@gmail.com
Cancellation / Return / Exchange Policy
- We do not accept returns, however, if for any reason you are not satisfied with your basket we will work with you to make it right! Our priority is your satisfaction. We are in the business of spreading joy and if your basket didn't do that we want to know! Please reach out:poeticbasketdesign@gmail.com
